Return Policy

We hope you are completely satisfied with the products you purchase at https://qiushifu-wm.com/. If you are not satisfied for any reason, we offer a flexible return policy to ensure your shopping experience is as smooth as possible. Please read the following return guidelines:

Eligibility for Return: Products must be unused, in their original packaging, and in the same condition as when you received them to be eligible for return. Some items, such as perishable or custom-made items, may not be eligible for return. Please check the product description or contact our customer support for more details.

Return Period: You have 30 days from the date of receipt to initiate a return. After this period, we may not be able to accept returns. Please note that return shipping time may differ from the time you initiate the return. For more information on return shipping, please see the next point.

Return Shipping Costs: Unless the return is due to our error or a defective product, return shipping costs are borne by the customer. We recommend using traceable shipping methods and purchasing shipping insurance for valuable items. We are not responsible for any damage or loss that occurs during the return process.

Returns Process: To return an item, please contact our customer support team using the contact information provided in the "Contact Us" section. We will guide you through the return process and provide any necessary instructions or forms. Please return the original packing slip or order confirmation email along with the returned item.

Refund or Exchange: After receiving and inspecting the returned item, we will notify you of the return status. If eligible, you can choose to receive a refund via the original payment method or exchange it for another item of equal value. Refunds will be processed within [30] business days of receiving the returned item.