F&Q

Where are you located?

We are located in Hong Kong.

What is our return policy?

If you are not satisfied with the goods you received, please contact us as soon as possible for a return or exchange. For more information on our return policy, please click here.

Which countries do we ship to?

Our products are sold worldwide. Delivery times vary by region. We use reputable international logistics companies that offer tracking services to ensure your order arrives safely. We will send you the tracking number via email when it is available.

How long does delivery take?

Delivery time is approximately 7-15 business days. For more information on delivery, please click here.

After placing an order, it usually takes 3-5 business days for preparation and shipment, and 7-10 business days for delivery after shipment.

Customized items are produced after order placement, so they may take longer; please add an additional 2-5 business days.

When will my order be shipped?

After placing an order, it usually takes 2-5 business days for processing and shipment. For large order volumes, shipments may be delayed. We will do our best to ship as quickly as possible. During delays, orders may take up to 10 days to ship. Please be patient!

How do I get my tracking number?

All packages come with a tracking number. We will send it to you via email after the package is shipped. Rest assured, all packages are insured and protected.

How much is shipping?

We offer free shipping and courier services, saving you 2-3 days.

Are our products authentic?

All our products are high-quality replicas, made with the same materials as the originals, even down to the stitching!

How to pay?

You can pay using PayPal or a credit card. If you wish to pay via online banking, please contact us via WhatsApp.

Is payment secure?

We take your security very seriously; therefore, our pages use an SSL encryption system to ensure all payments are 100% secure.